Advertisement of a digital complaint form to the European Consumer Center Denmark.Varer og tjenesteydelser på 500.000 kr. og derover

invitation of tenders details

Udbud.dk ID:
0000-008121
Name:
Advertisement of a digital complaint form to the European Consumer Center Denmark.
Description:
The Danish Competition and Consumer Authority wants an agreement about a digital complaint form to the European Consumer Center Denmark.

The purpose of the digital complaint form to the European Consumer Center Denmark is to help consumers complaining over a seller in connection to a cross border purchase. The form shall make the complaint process easy and fast for the consumer. The complaint form should be easily changed to adapt to changes in relevant questions as well as guiding the consumer to the relevant information.

The digital complaint form shall deliver the complaint to the EU Complaint handling system which is based on the software Jira.

The contracting authority hereby invites interested eligible companies to submit offers for the solution of this task.

Read more about the advertisment here: https://www.kfst.dk/om-os/aktuelle-udbud/advertisement-of-a-digital-complaint-form-to-the-european-consumer-center-denmark/
Place of delivery:
Not specified
Tender type:
Tender below the threshold values
Tender procedure:
Ikke angivet
Type of job:
Services in general
Date of publication:
30-10-2020 - 12:39
Deadline for requesting participation:
16-11-2020 - 08:00
SMV-friendly:
Ja
Contracting entity wants feedback:
Nej
Selection criteria:
Not specified
Award criterion:
Bedste forhold mellem pris og kvalitet
Weighting of criterion:
Not specified
Cpv-codes:
48000000 - Software package and information systems

Contracting Authority

Type of contrating entity:
Stat
Contracting Authority:
Konkurrence- og Forbrugerstyrelsen
Address:
Carl Jacobsens Vej 35
Postal code/City:
2500 Valby
Country:
Danmark
Url :
Email :

Contact

Name:
Susanne Palmelund Mikkelsen
Phone:
+45 41715000
Email :

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